Merit Me Digital

Refund and Returns Policy

💰 Refund and Cancellation Policy

Policy Overview

Due to the digital and instantly downloadable nature of our products (the AI Prompt Bundles), our policy is designed to protect the integrity of our digital assets.

1. Digital Goods: All Sales Are Final

Since our products (including the Nano Banana Prompts, Mega Bundles, and any digital guides) are delivered instantly upon purchase and cannot be “returned,” all sales are considered final and non-refundable.

By completing your purchase and accessing the download link, you acknowledge that you have received the full product and waive any right to a general refund.

2. Exceptions to the Refund Policy (Technical Issues Only)

We only issue refunds in the event of a documented, non-resolvable technical failure.

  • Eligibility: A refund will be considered only if you experience a genuine technical issue that prevents you from accessing or downloading the product, and our support team is unable to resolve the issue within [Number, e.g., 72] hours of receiving your support ticket.
  • Proof Required: You must provide clear evidence (screenshots, browser information, or video) to document the technical failure.

3. No Refunds for Buyer’s Remorse or Feature Claims

We do not issue refunds for the following reasons:

  • Change of Mind: You simply decide you do not need the product after purchasing it.
  • Compatibility: Your AI tool or software is incompatible with the prompts (the product is explicitly sold for Nano Banana).
  • “Lack of Use”: You did not use the product.
  • Results: The lack of expected sales, income, or specific artistic results (as per our Disclaimer).

4. Cancellation Policy

Since all digital products are delivered instantly upon successful payment, cancellations are not possible. Once payment is processed, the order is fulfilled.

5. How to Request Technical Support

If you believe you qualify for a technical refund exception as outlined above, please contact our support team immediately with your Order Number and detailed evidence:

  • Order Number:
  • Contact Email: info@meritme.in